Finally. A Cooling Mat Built for Flat-Faced Breeds by PupChill
Don't wait until it's too late. The PupChill Cooling Mat gives flat-faced breeds a cooler surface to rest on before heat builds up. Designed to pull heat off from their belly, it helps keep them comfortable and cooler before overheating can turn into heatstroke.
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Pet Silk Cooling Mat
30k+ 5-Star Reviews
Risk-Free Purchase
Vet Approved
Product details
Product details
Arctic Ice Silk™ Cooling Technology Just lay it down. Our Arctic Ice Silk™ fabric absorbs your dog's body heat on contact and drops their surface temperature by 2-4°F within minutes — no water, no gels, no plugs, just clean thermal science.
Triple-Layer Thermal System Three engineered layers cool, comfort, and release heat at the same time. Up to 4x more effective than single-layer cooling mats.
Self-Recharging Between Uses When your dog steps off, the silk releases stored heat and resets within minutes. Unlike gel mats that quit after 30 minutes, this one works all day.
Sized for Every Dog & Built for Travel Compact enough for a 4lb Yorkie. Spacious enough for a 120lb Great Dane. Folds flat in seconds for the car, crate, or trail.
Soft Chafe-Resistant Inner Lining Stays soft against sensitive skin for hours of wear. No rubbing. No irritation.
Machine-Washable & Quick-Drying Cold gentle cycle, air-dries flat in under an hour. Cooling effect lasts wash after wash.
Non-Toxic, OEKO-TEX® Certified Lead-free, BPA-free, gel-free. Safe for puppies, seniors, and chewers.
30-Day Perfect Fit Guarantee
30-Day Perfect Fit Guarantee
We stand behind the quality of every PupChill product. If the size isn’t quite right or your pup simply doesn’t love it, you can return it within 30 days for a full refund — hassle free.
Your satisfaction and your dog’s comfort are our top priorities.
For returns or assistance, contact us anytime at support@pupchill.com.
Size Guide
Size Guide
Shipping information
Shipping information
Shipping Information
At PupChill, we are committed to delivering your order as quickly and reliably as possible. This Shipping Policy explains our shipping procedures, estimated delivery timelines, and important information regarding order fulfillment.
Shipping Area
We currently ship to addresses within the United States.
All orders are processed and delivered in accordance with the shipping timeframes outlined below.
Order Cut-Off Time
Daily Processing Cut-Off
Orders placed before 03:00 PM EST (Eastern Standard Time) on a business day will begin processing the same business day.
Orders placed after 03:00 PM EST, on weekends, or on recognized holidays will begin processing on the next available business day.
Order Processing Time
After an order is successfully placed, our team prepares and processes the shipment.
Handling Time: 1–2 Business Days
Processing Days: Monday – Friday
During this stage, orders are verified, prepared, packed, and transferred to the shipping carrier.
Delivery Time
Once shipped, orders generally arrive within:
Transit Time: 4–6 Business Days
Delivery Days: Monday – Friday
Actual delivery times may vary slightly depending on the destination, carrier operations, weather conditions, or other factors outside our control.
Total Estimated Shipping Time
Handling Time + Transit Time
Estimated Total Delivery Time: 5–8 Business Days
This estimate includes both order processing and shipping transit time.
Shipping Cost
We are pleased to offer Free Standard Shipping on all eligible orders within the United States.
No additional shipping charges will be applied during checkout unless otherwise clearly stated.
Shipping Carriers
To ensure dependable delivery service, we work with established shipping providers operating within the United States.
Depending on your delivery location and order requirements, shipments may be handled by carriers such as:
- USPS
- UPS
- FedEx
- DHL eCommerce
The carrier used for a particular shipment may vary based on availability, destination, and operational efficiency.
Order Tracking
Once your order has been shipped, a shipping confirmation email containing tracking information will be sent to the email address provided during checkout.
Tracking updates may take up to 24–48 hours to appear after the shipment has been handed to the carrier.
Shipping Delays
While we strive to meet all estimated delivery timelines, occasional delays may occur due to:
- Severe weather conditions
- Carrier service interruptions
- High seasonal shipping volumes
- Public holidays
- Unexpected logistical disruptions
If a significant delay affects your shipment, our customer support team will be available to assist you.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information at checkout.
Incorrect, incomplete, or undeliverable addresses may result in shipping delays, returned packages, or additional carrier-related fees.
If you notice an address error after placing your order, please contact us immediately.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact our support team as soon as possible.
We will work with the shipping carrier to investigate the issue and help identify an appropriate resolution.
COOL DOGS OF PUPCHILL
See how our furry friends stay cool and comfy on their Pupchill Cooling Mats!
Don’t let the heat steal your time together!
The Struggle Dogs Endure Against the Summer Heat
When summer heat hits, it's not just uncomfortable for your dog it can be dangerous. Dogs can't sweat like we do panting is all they have. So they hunt for relief wherever they can find it. But it never lasts.The floor warms, and they're hunting all over again.
The Cooling Solution
It's built in three layers, each with one job:
The Q-Max 0.4+ Ice Silk™ surface pulls heat off your dog on contact.
The plush comfort core makes it feel like a bed, not a thin pad.
The 3D mesh base vents that heat out the sides instead of trapping it underneath — so the mat stays cool instead of turning warm.
Think of it less like a cold pack and more like a floor drain: heat leaves as fast as it arrives.
No water. No freezing. No electricity. No mess.
Unfold it anywhere. He'll find it himself.
Before & After Using The PupChill Cooling Mat
92%
Dog owners reported that their dogs started using the mat on their own within the first few days.
89%
Dog owners reported less panting and more settled rest on warm afternoons and nights
86%
Dog owners said their dog stopped hunting for cold tile once the mat was down
Why Choose Our Cooling Mat
| PupChill | Others | |
|---|---|---|
Pulls heat off on contact |
||
Stays cool instead of warming up |
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Vents heat instead of pooling it |
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Portable for car, crate, travel |
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Machine washable |
BONUS: Order Today and Receive a Free Summer Safety Tips Ebook!
Normally valued at $24.99 our professional Summer Safety Tips comes
FREE with every purchase!
Revealed Inside:
✅ Safe Outdoor Activities
✅ Understanding Heatstroke and Dehydration
✅ Hydration Tips
✅ Cooling Products and Gadgets
✅ Sun Protection for Dogs
FREQUENTLY ASKED QUESTIONS
What is a dog cooling mat and how does it work?
It gives your dog a cool surface that pulls heat off their body on contact. The PupChill mat uses a Q-Max 0.4+ Ice Silk™ surface no gel, no water, no freezing — and a 3D mesh base that vents that heat out the sides instead of trapping it underneath, so your dog has a cool spot to settle on hot days.
Is the mat safe for all dogs?
Yes. It's made from non-toxic, pet-safe materials and suits dogs of all sizes. For dogs that like to chew, we recommend supervision to avoid damage. The mat contains no gel — nothing to leak or puncture.
Does it require refrigeration or electricity?
No — no electricity, no water, no freezing. The Ice Silk surface is cool to the touch and works the moment your dog lies down.
How do I clean the cooling mat?
Toss it in the machine on a gentle cycle and tumble dry on low, it's machine washable and dryer safe.
Does the mat help dogs cool down in hot weather?
It gives your dog a cool surface to escape to, pulling heat off the body on contact so they can settle instead of pacing or hunting for cold tile. It's a comfort tool that supports cooling — not a replacement for shade, fresh water, and keeping dogs out of extreme heat. In a heat emergency, always contact your vet.
The PupChill™ Guarantee
Relax knowing we've got you and your furry friend covered with care!
📅60 Day Money Back Guarantee
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📞Dedicated Customer Care Team
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