My bed looked perfectly clean, but once I tried this, I was shocked at how much hidden pet hair and lint it picked up. What I thought was spotless actually wasn’t and now everything feels so much fresher and cleaner. Great product!!
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At PupChill, we are committed to delivering your order as quickly and reliably as possible. This Shipping Policy explains our shipping procedures, estimated delivery timelines, and important information regarding order fulfillment.
We currently ship to addresses within the United States.
All orders are processed and delivered in accordance with the shipping timeframes outlined below.
Orders placed before 03:00 PM EST (Eastern Standard Time) on a business day will begin processing the same business day.
Orders placed after 03:00 PM EST, on weekends, or on recognized holidays will begin processing on the next available business day.
After an order is successfully placed, our team prepares and processes the shipment.
Handling Time: 1–2 Business Days
Processing Days: Monday – Friday
During this stage, orders are verified, prepared, packed, and transferred to the shipping carrier.
Once shipped, orders generally arrive within:
Transit Time: 4–6 Business Days
Delivery Days: Monday – Friday
Actual delivery times may vary slightly depending on the destination, carrier operations, weather conditions, or other factors outside our control.
Estimated Total Delivery Time: 5–8 Business Days
This estimate includes both order processing and shipping transit time.
We are pleased to offer Free Standard Shipping on all eligible orders within the United States.
No additional shipping charges will be applied during checkout unless otherwise clearly stated.
To ensure dependable delivery service, we work with established shipping providers operating within the United States.
Depending on your delivery location and order requirements, shipments may be handled by carriers such as:
The carrier used for a particular shipment may vary based on availability, destination, and operational efficiency.
Once your order has been shipped, a shipping confirmation email containing tracking information will be sent to the email address provided during checkout.
Tracking updates may take up to 24–48 hours to appear after the shipment has been handed to the carrier.
While we strive to meet all estimated delivery timelines, occasional delays may occur due to:
If a significant delay affects your shipment, our customer support team will be available to assist you.
Customers are responsible for providing complete and accurate shipping information at checkout.
Incorrect, incomplete, or undeliverable addresses may result in shipping delays, returned packages, or additional carrier-related fees.
If you notice an address error after placing your order, please contact us immediately.
If your package arrives damaged or appears to be lost during transit, please contact our support team as soon as possible.
We will work with the shipping carrier to investigate the issue and help identify an appropriate resolution.
At PupChill, we want every customer to shop with confidence. If you are not completely satisfied with your purchase, we offer a straightforward return, exchange, and refund process. Please review the information below to understand your available options.
This Return & Refund Policy applies to orders delivered within the United States.
We understand that plans can change.
Orders may be cancelled within 24 hours of purchase or before the order has been processed for shipment, whichever occurs first.
Once an order has been prepared, processed, or transferred to the shipping carrier, it can no longer be cancelled. However, eligible products may still be returned after delivery in accordance with this policy.
To request a cancellation, please contact us as soon as possible at support@pupchill.com and include your order number.
We accept returns for both defective and non-defective products.
To qualify for a return:
The item must be returned within 30 days of the delivery date.
The product must be in new, unused condition.
Original packaging, accessories, manuals, and included materials should be returned whenever possible.
The item must not show signs of misuse, modification, or damage after delivery.
Returns that do not meet these requirements may not be eligible for a refund.
We accept exchanges for eligible products within 30 days of delivery.
If you received the wrong item, a defective product, or simply wish to exchange an eligible item, please contact our customer support team before returning the product so we can assist you with the exchange process.
To initiate a return, please contact our support team with:
Your order number
The email address used for the purchase
The reason for the return or exchange
Email: support@pupchill.com
Once approved, we will provide instructions for completing the return.
Approved returns must be sent by mail to the return address listed below.
For approved returns, a downloadable return shipping label will be provided at no additional cost. Customers may print and attach the label to the return package.
Returned items may be subject to a 15% restocking fee to cover inspection, processing, and handling expenses.
If applicable, the restocking fee will be deducted from the refund amount before the refund is issued.
After the returned item is received and inspected, we will review the return and notify you of the outcome.
If approved, the refund will be issued to the original payment method used during checkout.
Approved refunds are typically processed within 7 business days after the returned item has been received and inspected.
Depending on your bank, credit card provider, or payment service provider, additional processing time may be required before the refund appears in your account.
If your order arrives damaged, defective, or incorrect, please contact us promptly after delivery.
Our team will review the situation and work to provide an appropriate resolution, which may include a replacement, exchange, store credit, or refund when applicable.
To help us process your request quickly, please include photographs of the item and packaging whenever possible.
The following items may not qualify for return or refund:
Products returned after the 30-day return window
Products showing signs of use beyond normal inspection
Items damaged due to misuse, neglect, or unauthorized modifications
Products returned without sufficient identifying order information
PupChill
18402 N 19th Ave
Phoenix, AZ 85023
United States

Overall rating: 5.0 / 5 from 220 reviews.
My bed looked perfectly clean, but once I tried this, I was shocked at how much hidden pet hair and lint it picked up. What I thought was spotless actually wasn’t and now everything feels so much fresher and cleaner. Great product!!
Carol H. 5/5 Verified
I rarely write reviews, but this glove deserves it. With 4 indoor cats that shed nonstop, I’ve tried countless products this is one of the only ones that actually works. It’s easy to use, picks up hair even from corners, and outperforms everything else I own. If you have pets, you need this. I’d give it 10 stars if I could!
Susan R. 5/5 Verified
This glove works AMAZING!!! I have a Siberian Husky and let's just say we were both happy!! No more hair all over and she got a nice body rub. Definitely recommend for all pet owners!! Game Changer!!
Elena M. 5/5 Verified
I first got this glove for removing hair from my sofa and it works great. I also started using it on my dog and it works wonders! He loves it and he stays while I brush him. Super practical, easy to clean, and durable. A solid 10/10!
Kelly B. 5/5 Verified
I’ve had this glove for 2 months now and it still works great! With 4 cats (2 long-haired) and a dog, fur is everywhere, and this pulls up way more than I expected. Just rub back and forth to roll the fur up, it’s super effective and easy to clean off. Definitely a keeper!
Laura B. 5/5 Verified
Fantastic quality and very effective. I finally don’t dread cleaning up pet hair.
Camille T. 5/5 Verified
The glove picks up even stubborn hair effortlessly. Easy to wash and store afterward.
Tristan K. 5/5 Verified
Makes grooming fun and stress-free. My pets seem to enjoy the gentle massage.
Isabel R. 5/5 Verified
I use it daily and it still works like new. Definitely a must-have for pet owners.
Calvin S. 5/5 Verified
Great for cleaning upholstery and clothes. The static really does the trick!
Luna W. 5/5 Verified
This is the best tool I’ve found for pet hair. It’s durable, comfortable, and reusable.
Tobias E. 5/5 Verified
My cat actually enjoys being groomed with this glove. Hair removal is quick and easy.
Lucy Q. 5/5 Verified
Very satisfied with this purchase. It grabs fur better than any brush or roller I’ve tried.
Milo Z. 5/5 Verified
I love how simple this glove is to use. It picks up hair quickly from sofas and clothes.
Stella A. 5/5 Verified
Works perfectly on my dog’s shedding. Comfortable, easy to clean, and very effective.
Ezra V. 5/5 Verified
This glove is amazing! It gets cat hair that my vacuum can’t, and works far better than sticky lint rollers.
Alyssa N. 5/5 Verified
I’m very happy with this glove! It removes cat hair from furniture and clothes, is comfortable to wear, and even my pet enjoys the grooming.
Leo F. 5/5 Verified
This pet hair removal glove exceeded my expectations. The static picks up hair easily, and it’s reusable, easy to clean, and works on clothes, sofas, and cars.
Naomi B. 5/5 Verified
It’s affordable and works perfectly. One of my best purchases for pet care.
Holden G. 5/5 Verified
The fur it pulls off is crazy. My furniture looks fresh after every use.
Ariana C. 5/5 Verified
This glove exceeded my expectations. I’d happily buy it again.
Carter D. 5/5 Verified
My cats don’t mind it at all and it removes tons of fur. Great buy.
Reagan H. 5/5 Verified
I love how it cuts down on cleaning time. No more stress about pet hair.
Nathaniel L. 5/5 Verified
I was skeptical but now I’m a believer. This glove really does the job.
Liliana J. 5/5 Verified
It’s my go-to tool for quick cleanups before company comes over. Works fast and well.
Cayden P. 5/5 Verified
The glove is comfortable, lightweight, and highly effective. Perfect design.
Adeline M. 5/5 Verified
My pet’s blanket used to be covered in fur, now it’s spotless. So happy with this glove.
Rafael T. 5/5 Verified
I’m amazed at how much hair it grabs in one sweep. Truly impressive.
Jade K. 5/5 Verified
The quality is excellent and it hasn’t worn out at all. Built to last.
Damian R. 5/5 Verified
It feels like I’m giving my dog a massage while grooming him. He loves it.
Gabriella S. 5/5 Verified
The glove works on all fabrics in my house. Very versatile product.
Clinton W. 5/5 Verified
It’s strong enough to handle heavy shedding. My German Shepherd’s hair is no problem.
Elliot E. 5/5 Verified
I like that it’s reusable and doesn’t create waste. Very eco-conscious choice.
Madeline Q. 5/5 Verified
The fur comes off the glove with no effort. Cleanup couldn’t be easier.
Jasper Z. 5/5 Verified
This product is worth every penny. Works better than anything else I’ve tried.
Julia A. 5/5 Verified
My sofa looks spotless after a quick pass. It’s incredible.
Xavier V. 5/5 Verified
I was impressed by how gentle it is yet so effective. Great for sensitive pets.
Mckenna N. 5/5 Verified
This makes my house feel so much cleaner. No more hair everywhere.
Tyson F. 5/5 Verified
The glove feels nice on my hand and doesn’t cause any discomfort. Easy to use.
Camila B. 5/5 Verified
It’s a must-have for anyone with pets. I recommend it to all my friends.
Ashton G. 5/5 Verified
Relax knowing we've got you and your furry friend covered with care!
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